Saronic Technologies - A/V Technician
Requirements
• Minimum 3 years of experience in the Audio Visual field; IT experience is a plus. • Hands-on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems. • Experience with Q-SYS audio DSP configuration, control, and troubleshooting. • Familiarity with video wall and digital signage technologies and content management systems. • Strong technical troubleshooting and problem-solving skills. • Excellent communication, organization, and customer service abilities. • Ability to remain calm and professional in high-pressure situations involving executives or government officials. • Comfortable lifting and transporting A/V equipment (up to 50 lbs). • Eligibility to obtain and maintain an active Secret security clearance. • Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities. • Familiarity with BrightSign or similar digital signage management tools. • Working knowledge of networking fundamentals, PoE, and VLAN configuration for A/V systems. • Background in podcasting, livestreaming, or video production. • Experience supporting A/V systems in secure or classified communications environments. • Proficiency with ServiceNow or similar IT service management platforms. • Physical Demands • Physical Demands • Prolonged periods of sitting at a desk and working on a computer. • Occasional standing and walking within the office. • Manual dexterity to operate a computer keyboard, mouse, and other office equipment. • Visual acuity to read screens, documents, and reports. • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. • Lifting and carrying items up to 50 pounds occasionally (e.g., office supplies, packages).
Responsibilities
• Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas. • Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems. • Configure and maintain Q-SYS audio DSP and control systems for conferencing and room automation. • Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments. • Manage and organize A/V inventory and logistics across multiple facilities. • Set up, operate, and dismantle A/V equipment for meetings, events, and live productions — including secure and executive sessions. • Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance. • Troubleshoot complex A/V, network, and integration issues spanning hardware, software, and connectivity layers. • Provide end-user support, training, and installation assistance for A/V and collaboration systems. • Manage support requests and incidents through ServiceNow, ensuring timely updates and resolution tracking. • Collaborate with IT, Facilities, and Security teams to ensure A/V systems are integrated, secure, and compliant. • Produce and support podcasts, live streams, and internal broadcast events as needed. • Participate in an on-call rotation for after-hours and weekend event or system support. • Travel to remote offices, event sites, or production facilities (up to 25%).
Benefits
• Medical Insurance: Comprehensive health insurance plans covering a range of services • Medical Insurance: • Saronic pays 100% of the premium for employees and 80% for dependents • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care • Dental and Vision Insurance: • Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents • Time Off: Generous PTO and Holidays • Time Off: • Parental Leave: Paid maternity and paternity leave to support new parents • Parental Leave: • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses • Retirement Plan: 401(k) plan with company match • Retirement Plan: • Stock Options: Equity options to give employees a stake in the company’s success • Stock Options: • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage • Life and Disability Insurance: • Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline • Pet Insurance: • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office • Saronic CCPA Notice for Candidates and California Employees • This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3). • Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. • If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.
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