Twilio - Senior Sales System Engineer 3

Remote - Alberta, Canada (DNU)$110k - $137k2w ago

Remote Senior NA Sales Engineer Technical Writer Apex Salesforce Reporting REST SOAP

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Requirements

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 4-6 years of experience building and maintaining Salesforce environments supporting enterprise-scale systems. • Must have hands-on experience building Lightning Web Components, Apex,SOQL GitHub, and other CI/CD tools within Salesforce. • Solid understanding of Salesforce integration patterns (REST/SOAP APIs, platform events, asynchronous processing) • Strong experience designing Salesforce data models for complex workflows and integrations • Experience leveraging AI-assisted development tools (e.g., Claude, Cursor) to accelerate the development of Apex code, Flows, and Salesforce metadata while maintaining code quality and best practices • Debug issues, troubleshoot errors, and help maintain existing Salesforce solutions for performance and reliability • Collaborate with team members, business analysts, and stakeholders to understand requirements and implement solutions • Stay updated with Salesforce features, tools, and releases while continuously improving technical and problem-solving skills. • Proficiency in developing unit tests with assertions for core functionality • Desired: • Platform Developer 1 and Platform Developer 2 certification • Experience in SQL, Python, Data Cloud, Snowflake • Hands-on experience with MuleSoft/Informatica or similar middleware • Experience developing and deploying through Heroku. • Experience with Agentforce (AI bots, agent assistance, automated routing and classification) Einstein, AI tools/technologies , Tray.io • Location • This role will be based remotely in British Colombia, Alberta, or Ontario Canada • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Responsibilities

• Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users. • Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model. • Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders. • Review and assure quality in all code entering our codebase. • Continually evaluate and refactor our existing codebase for increased extensibility. • Architect and implement solutions specifically designed to stay within Salesforce multi-tenant constraints (e.g., Heap Size, CPU timeouts, and SOQL limits). • Ability to learn new technologies depending on project requirements.

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • The estimated pay ranges for this role are as follows: • CAD $109,600 - $137,000 • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, please consider other open positions. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.