Smartsheet - Solutions Engineer
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Requirements
• 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry • Technical leadership and outstanding customer-facing skills • Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements. • Consultative approach regarding technology and product positioning to both business and technical users • Experience in solution design or solution architecture related to collaboration/workflow/project management. • Experience working in a fast-paced, high growth software company where change is a constant • Fluency in German & English is required • Legally eligible to work in the Germany on an ongoing basis • Get to Know Us: • Get to Know Us: • At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Responsibilities
• Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design) • Partner with Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons • Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems • Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners • Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises • Collaborate with Product teams to ensure offerings align with customer needs • Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects • Perform other duties as assigned
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