moonpay - Human Resources Administrator (12 month FTC)
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Responsibilities
• Jira Ticket Management: Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary. • Onboarding Coordination: Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP. • Building processes and SOPs: Everyone here at MoonPay needs to think with a business operations mindset. You’ll be assessing our employee facing processes and looking at how we can make them scalable • AI optimisation: Using Claude, Gemini enterprise and ChatGPT, envision and plan ways of reducing manual effort to deal with employee tickets • Offboarding Administration: Process offboarding requests, ensuring documentation is completed and filed accurately. • Payroll support: Create and review monthly reports to inform our payroll manager around any changes across all payroll systems. • Data Management & Compliance: Maintain accuracy of employee records across HR systems while adhering to privacy and confidentiality protocols. • Knowledge Base Contribution: Identify recurring issues and document solutions to continuously improve processes and employee self-service resources.
Benefits
• 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay • 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards • 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. • 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) • 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours • 🩺 Private Healthcare benefits: To protect you and your loved ones • 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought • 📚 Annual training budget: We support your training journey every step of the way • 🪑 Home office setup allowance: Create the home office of your dreams • 👛 Remote working allowance: Those working fully remotely get a little extra for utilities • 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN • 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC • ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons • 🚀 Working in a disruptive and fast-growing company where excellence is rewarded • Commitment To Diversity
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