Claims Handler

splendAldgate, London+ Equity5d ago

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Responsibilities

Assist with the set-up and handling of motor claims, gathering relevant information to validate claims and support liability assessments.
Support the investigation of claims by liaising with customers, third parties, and supply partners to obtain evidence and documentation.
Make recommendations on liability and settlement under supervision, in line with company procedures.
Manage and support the recovery of uninsured loss recovery (ULR) claims to minimise financial exposure.
Maintain accurate and up-to-date claim records within the Fleet Management System and other internal systems.
Act as a point of contact for customer queries, providing clear, professional, and timely updates throughout the claims process.
Ensure all claims are handled in line with Treating Customers Fairly principles, and internal governance standards.
Work towards supporting wider team targets around claim resolution, recoveries, and customer satisfaction.

Equity options mentioned but no specific details given about compensation tied to equity.
Paid Time Off (PTO) is a benefit offered; however, detailed information such as days or hours of PTO isn't specified.
Remote work options are mentioned but no specifics on how often one can work remotely is provided in the posting text given.

4h ago