Natera - Associate Director, Speaker Programs

• Program Strategy & Governance • Lead the development, management, and continuous improvement of Natera's enterprise-wide peer-to-peer education and speaker program strategy. • Establish governance frameworks, operating models, and standardized processes that support scalable and compliant program execution across all business units. • Develop and maintain program policies, SOPs, training materials, playbooks, and operational documentation. • Ensure consistent program standards while supporting the unique needs of individual product lines and disease states. • Serve as the internal subject matter expert on speaker program best practices, operations, and compliance. • Speaker Lifecycle Management • Oversee the end-to-end speaker lifecycle, including nomination, vetting, onboarding, contracting, credentialing, training, annual recertification, and performance management. • Partner with commercial and medical stakeholders to identify, develop, and maintain a high-performing physician speaker faculty. • Manage speaker profiles, engagement history, utilization metrics, training records, and program participation. • Serve as a primary point of contact for speaker-related inquiries and issue resolution. • Compliance & Financial Oversight • Partner closely with Compliance and Legal teams to ensure adherence to all applicable healthcare regulations, company policies, and industry standards. • Manage processes related to fair market value (FMV) assessments, HCP contracting, documentation requirements, and audit readiness. • Oversee honoraria, expense reimbursement, and payment workflows in partnership with Finance and Accounts Payable. • Ensure all program activities meet regulatory, compliance, and documentation requirements. • Program Operations & Process Excellence • Design, implement, and continuously improve operational processes that support speaker program execution at scale. • Develop efficient workflows that streamline program requests, approvals, scheduling, contracting, event execution, reimbursement, and reporting. • Create scalable systems and tools that improve efficiency, consistency, compliance, and stakeholder experience. • Ensure seamless coordination across Marketing, Medical Affairs, Sales, Compliance, Legal, Finance, and field teams. • Identify opportunities to optimize program quality, reduce administrative burden, and enhance operational effectiveness. • Field Engagement & Stakeholder Support • Serve as the primary operational partner for field sales and marketing teams. • Develop processes, tools, resources, and training that enable effective utilization of speaker programs in the field. • Provide guidance on program policies, speaker engagement, event execution, and compliance requirements. • Partner with commercial leadership to align educational programming with strategic business priorities. • Foster strong relationships with physician speakers and internal stakeholders to ensure a best-in-class experience. • Analytics & Performance Measurement • Define and track key performance indicators across all speaker and peer-to-peer education programs. • Develop dashboards and reporting frameworks that provide visibility into program activity, speaker utilization, field engagement, budget performance, and operational effectiveness. • Analyze program outcomes and identify opportunities for optimization and growth. • Deliver regular reporting, business reviews, and strategic recommendations to senior leadership.