Eucalyptus - Lead Product Designer, London, UK

• Problem definition. You shape the problem, not just the pixels. Using research, data and the input of others, you break the ambiguity down and package it back up into something the team can build. The signal is evidence you helped define the right problem, not just made the screens. • Problem definition. • Visual craft. Non-negotiable. Typography, spacing, colour, motion and micro-interactions, used with intent, not decoration. Weak craft is a no, whatever the strategy talk. • Visual craft. • Accessibility. You design inclusively without being asked. You know why the standard exists, not just what it says, and it shows in judgement calls a checklist cannot make. • Accessibility. • Systems thinking. You design across surfaces, from mobile to emerging platforms like AI-native interfaces, and contribute to the system others build on. Infrastructure compounds. Single screens do not. • Systems thinking. • Product and commercial sense. You shaped what got built. Metrics, research and commercial awareness sit next to the work. Craft in isolation moves nothing. • Product and commercial sense. • Communication. Clear, specific, opinionated. You say what you decided and why, and you are just as clear on what you chose not to do and why. • Communication. • Working in the open. You share early and often, and you use critique to sharpen the work. You lift the quality of every review you join. • Working in the open. • How you work with AI • LLMs are already embedded in your workflow. • You prototype in tools like Claude Code and Cursor to test ideas in real code, not just mock them up. Tighter build-measure-learn loops. • The signal is workflow, not tool count. Judgement spent where it counts. • The full stack • The full stack • We expect you to work end to end, from problem definition and research to information architecture and UX writing. • Your own research and usability testing. • Validation and experimentation. You set up A/B tests and read them honestly. • UX writing. In a regulated market, this is craft and compliance at once. • Problem definition. Break it down. Package it back up. • Your portfolio • Your portfolio • Show problem solving that moved a commercial lever, not just well-made screens. We want evidence of the outcome, the craft behind it, the care in the finish, how you contributed to the Design System, and where AI tightened your process. How you write it says as much as what you show. Concise and clear is a signal of how you communicate. Applications without a portfolio will not be considered. • Typically 5 to 8 years in product design, with a track record of owning problems end to end and influencing direction at a team level. • Behaviours & attitude • Patient-first mindset. You put patient outcomes first. Every decision weighs commercial growth against clinical safety and care, and you don't let one erode the other. You understand real health journeys well enough to make them simple, accessible and worth trusting. • Patient-first mindset. • Collaborative creation. You work well across product, engineering and clinical, and you know a good idea can come from any of them. You listen to feedback and take it on, using it to make the work better. • Collaborative creation. • Curiosity. You ask why before how. You stay curious about the patient, the problem and the tools you use to solve it, and you're comfortable being a beginner when something new is worth learning. • Curiosity.