Technical Solutions Engineer

confluentLondon, London, City of, United Kingdom$77k – $89k19h ago

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Requirements

Experience in diagnosing, reproducing, and resolving customer issues
Desire to make customers successful through direct interaction
Knowledge of the core networking components of the main Cloud Providers
Familiarity with identity and authentication protocols, specifically SAML and OIDC
Exposure to Infrastructure as Code (IaC), such as Terraform
Proficiency with command-line tools like telnet, netcat, dig, nslookup, and traceroute to verify port connectivity and DNS resolution
WHAT GIVES YOU AN EDGE:
One of the following is enough:
AWS Certified Solutions Architect – Associate (SAA) (https://aws.amazon.com/certification/certified-solutions-architect-associate/)
GCP Associate Cloud Engineer (https://cloud.google.com/learn/certification/cloud-engineer)
Microsoft Certified: Azure Administrator Associate (https://learn.microsoft.com/en-us/credentials/certifications/azure-administrator )
READY TO BUILD WHAT'S NEXT? LET’S GET IN MOTION.
COME AS YOU ARE
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

A typical week at Confluent in this role may involve:
Working with customers to resolve a wide range of issues with their Confluent deployments
Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
Communicating with our engineering teams to provide real-time product feedback from the field
Improving product documentation and authoring knowledge base articles
Contribute to our internal labs to reproduce customer reported issues

Base Salary £61K – £70K
At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click here.
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