Grafana Labs - People Technology Analyst | EST or CST USA | Remote
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Responsibilities
• Serve as the system owner and SME for Greenhouse Recruiting • Configure and maintain custom fields, stages, tags, security permissions, and other metadata lists • Provide technical support for integrations • Build and maintain dashboards, reports, and analytics to support hiring insights and decision-making • Support audits, compliance needs, and data integrity within the recruiting system • Drive continuous improvement through testing new features, releases, and best practices • Partner with internal stakeholders to gather requirements, document processes, and translate needs into system solutions • Support and administer additional people tools such as Learning Management Systems (LMS), AI-enabled HR tools, Workforce Planning Platforms, etc. • Create configuration documentation and develop user guides to enable internal stakeholders • What Makes You a Great Fit: • Must be located in either Central or Eastern time zone in the US • Experience administering Greenhouse (ATS) is required, Docebo (LMS), Tangelo (Onboarding & Workflow Automation) preferred. • Experience in a high-growth startup environment with constant change as your companion • A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills • A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person • Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually • Process oriented, creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems
Benefits
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • 100% Remote, Global Culture - • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Scaling Organization • Transparent Communication – Expect open decision-making and regular company-wide updates. • Transparent Communication • Innovation-Driven – Autonomy and support to ship great work and try new things. • Innovation-Driven • Open Source Roots – Built on community-driven values that shape how we work. • Open Source Roots • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Career Growth Pathways • Approachable Leadership – Transparent execs who are involved, visible, and human. • Approachable Leadership • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • Passionate People • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • In-Person onboarding • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. • Balance is Key
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