Sonar - Customer Success Engineer

• Bring hands-on experience in DevOps, software engineering, or platform roles: CI/CD pipelines, Git workflows, and how code quality and security fit into them. • Carry a business brain: when AI flags a risk or an opportunity, you know what it means for the customer's business — and you move on it, accelerating the upside and defusing the downside. • Communicate sharply: explaining complex things simply and assertively — to a developer or a VP, in a deep-dive or an executive review. • Bring analytical firepower: spotting patterns, connecting dots across data sources, and turning them into recommendations people act on. • Show founding-team energy: building a path for others to follow, taking ownership, acting before being asked, and staying steady while the map is still being drawn. • Be fluent in English; additional languages such as Spanish and Portuguese are desirable • Above all: be energetic, coachable, and resilient — with integrity at the core and teamwork as the default. You won't be joining a function; you'll be creating one. • Bonus points: experience with SonarQube, SAST/AppSec tooling, or developer platforms; customer-facing experience (solutions engineering, consulting, support, customer success); Java or another modern language; comfort in Linux; hands-on with AI coding assistants or agentic development. • In-office culture • We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays, Tuesdays, and Thursdays — create the collaboration rhythm that makes a hub office worth having. • Candidates need to be genuinely based in the location the role is posted — if that's not where you are today, we're happy to support relocation for the right person. • We value diversity, equity, and inclusion