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Jobs/Customer Success Engineer Role/cryptio - Success Enterprise Solutions Consultant
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cryptio

cryptio - Success Enterprise Solutions Consultant

Remote - US$416k - $416k6d ago
RemoteNACryptocurrencyFintechCustomer Success EngineerAdvisorReportingARR

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Requirements

• Brings strong expertise in accounting, financial operations, and reporting • Has experience managing enterprise or high-ARR customers • Understands crypto ecosystems and institutional digital asset workflows • Is comfortable working with APIs, integrations, and complex system architectures • Communicates confidently with technical teams and senior stakeholders • Takes a consultative, advisory approach and thrives in multi-stakeholder environments • Big 4, ERP, fintech, or crypto-native background • Experience influencing product roadmaps or shaping best practices at scale

Responsibilities

• This is a strategic, consultative role focused on long-term value and enterprise success. • Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR) • Serve as the primary technical and operational advisor post go-live • Build deep relationships with finance, operations, and executive stakeholders • Lead health checks, business reviews, and success planning sessions • Map complex fund flows and ensure Cryptio remains the central source of financial truth • Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury) • Partner with Account Managers to identify expansion, upsell, and new use cases • Act as an escalation point for complex customer and technical challenges

Benefits

• You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto • You’ll act as a true strategic partner, not just a support function • You’ll influence Cryptio’s product roadmap through real customer insight • You’ll gain exposure to complex, enterprise-scale crypto finance operations • You’ll operate in a high-trust, high-impact role with strong internal visibility • 👩‍💻 Remote or Hybrid working • 🏝️ 25 days paid holiday plus bank holidays • 🙌 One additional day of annual leave each year, up to 30 total days • 🎂 Your birth off • 🧘 Mental health resources, wellbeing programs, and professional coaching • 🫶 Family-friendly policies • 💪 Fitness and wellness budget • 🖥️ $200 home office setup budget • 🎓Training and development budget • ** we have additional benefits depending on location • If this sounds like you, we would love to hear from you 🙌 • At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.

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