Sardine - Technical Program Manager
Requirements
• 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients • Direct experience working inside or against an enterprise client's formal project management expectations — structured governance, RACI, milestone-based reporting — and the judgment to apply that rigor without over-engineering it for smaller or faster-moving clients • Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients • Comfort acting as a thought partner to Engineering and Product — able to speak credibly enough about technical dependencies and tradeoffs to help unblock and prioritize, not just track status • Excellent written and verbal communication skills, with the ability to translate technical status into language an enterprise client's project office and executive stakeholders will trust • Strong organizational skills and the ability to run multiple concurrent, high-stakes client engagements without dropping details
Responsibilities
• Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline • Be the client’s trusted point of contact throughout the integration: Communicating regularly & proactively, surfacing risks early, and deeply understanding the client’s requirements • Track client-specific product feature requests from intake through resolution, so tickets filed with Engineering and Product don't get lost or stall without visibility • Establish RACI and roles/responsibilities upfront on every engagement, so accountability is unambiguous to both Sardine and the client's project office • Manage regular, structured communication across Engineering, Product, Integrations, and the client — and manage client expectations proactively rather than reactively • Ensure deliverables and artifacts are organized, current, and owned by the right person • Build real fluency in the Sardine product so you can engage as a thought partner on feature requests, not just relay status between the client and the team • Report on project health: deliverable slippage and root cause, dependency risk, and capacity planning across concurrent enterprise engagements
Benefits
• Dubai AED 320K – AED 445K • Offers Equity • The compensation offered for this role will depend on various factors, including the candidate's location, qualifications, work history, and interview performance, and may differ from the stated range. • Generous compensation in cash and equity • Early exercise for all options, including pre-vested • Work from anywhere: Remote-first Culture • Flexible paid time off and Year-end break • Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific • 4% matching in 401k / RRSP - US and Canada specific • MacBook Pro delivered to your door • One-time stipend to set up a home office — desk, chair, screen, etc. • Monthly meal stipend • Monthly social meet-up stipend • Annual health and wellness stipend • Annual Learning stipend • To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.
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