• Drive the adoption of AI-enabled capabilities across developer tooling and pipelines to improve system reliability, developer efficiency, and automated failure remediation.
• Set technical direction and own the continuous delivery model, application CI/CD pipelines, and build systems supporting multitenant SaaS engineering.
• Contribute technically to the platform: provide architectural oversight, lead design reviews, and guide hands-on technical problem-solving to ensure pipeline scalability, reliability, and security.
• Treat the developer platform as a product, partnering across engineering to define paved roads, self-service developer tooling, and automated workflows that accelerate developer productivity.
• Establish a strong operational culture around proactive alerting, system observability, rapid incident response, and disciplined internal RCAs to eliminate recurring platform issues.
• Lead, mentor, and grow a globally distributed team of senior and staff engineers across North America and Bangalore, maintaining an uncompromising technical bar, high team throughput, and a culture of continuous technical excellence.