Mesh - Senior Solutions Consultant
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Requirements
• 5+ years in solutions engineering, technical consulting, implementations, or a technical customer-facing role, with meaningful time spent in crypto, digital assets, or blockchain infrastructure • Crypto-native. You understand wallets, on/off-ramps, stablecoins, DEXs, bridges, custodial vs. non-custodial architectures, and how crypto payments infrastructure works at a protocol and product level. This is not a "nice to have." • Hands-on experience with APIs, SDKs, webhooks, and RESTful integrations. You've built, debugged, and documented integrations yourself. • Comfortable running technical demos and leading architecture discussions with senior engineering, product stakeholders and senior leaders at enterprise accounts • Proactively use AI tools in your day-to-day work — whether for drafting documentation, accelerating troubleshooting, building demos, or automating repetitive workflows. You don't wait to be told to use AI; you reach for it naturally and know how to get real leverage out of it. • Proven ability to manage multiple customers and workstreams simultaneously in a fast-paced, high-growth environment • Clear, structured communicator, both written and verbal. You can translate complex technical concepts for different audiences, from developer docs to executive messaging. • Self-directed and high-autonomy. You'll be operating as the sole founding APAC CS resource and need to make sound decisions independently. • Familiarity with observability and analytics tools (Datadog, Amplitude, or similar) • Experience navigating the APAC crypto ecosystem, including regional exchanges, wallets, regulatory landscapes, and market dynamics • Comfortable working with distributed teams across timezones. Your core overlap with the US team will be morning SGT / evening US PT. • Experience using and creating AI-assisted workflows and automation tools • Prior experience as an early hire or building a function from scratch at a high-growth startup
Responsibilities
• Partner with Sales to support technical evaluations, RFPs, and proof-of-concept engagements for APAC prospects • Lead technical demos and architecture discussions, translating customer requirements into Mesh integration strategies • Build and present solution designs that map Mesh's APIs, SDKs, and smart routing capabilities to customer use cases • Provide technical input on deal scoping, including feasibility and integration complexity estimates • Serve as a trusted technical advisor throughout the sales cycle, building confidence with customer engineering and product teams • Guide customer engineering teams through SDK and API integration, from sandbox to production launch • Own the technical implementation process for APAC accounts, coordinating with US-based Solutions Architects on complex builds • Conduct integration reviews and troubleshoot issues during onboarding to reduce time-to-live • Create and maintain region-specific playbooks, implementation guides, and best practices documentation • Track implementation milestones and proactively communicate status to internal stakeholders and customers • Drive adoption and optimization post-launch, helping customers scale volume and expand use cases • Serve as the first point of technical triage for APAC customer issues during regional business hours • Investigate and diagnose issues using Datadog, Amplitude, and internal tooling before escalating to US-based Support Engineering or Product/Engineering teams • Provide clear, structured escalation context (reproduction steps, logs, impact assessment) to ensure fast resolution • Identify patterns in support requests and feed insights back to Product and Engineering to drive platform improvements
Benefits
• At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be. • In-Office Expectations • Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs. Certain roles that require closer cross-functional collaboration or operational support may have additional in-office requirements, which will be discussed during the interview process. Our hybrid approach is designed to balance meaningful in-person collaboration, team building, and real-time decision-making with the flexibility to work remotely. We believe this structure supports strong execution while preserving autonomy and focus time. • San Francisco, New York, and Bangalore • How We Care For Our Team • We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best. • We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work.
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