Relay Technologies - Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)
Requirements
• Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Responsibilities
• Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts. • New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates. • Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity • Records & Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant. • A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow • A clear communicator who can break down complex processes into simple, floor-ready steps • Calm and adaptable in a fast-paced, high-volume warehouse environment • Data-aware, able to read performance metrics and translate them into practical training decisions • A quality-first operator with a "right the first time" mindset • A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
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