Satispay - Functional Training Coordinator

Milan, Lombardia, Italy - Hybrid€35k/year+ Equity3w ago

In Office Mid EMEA Banking Fintech Training Specialist Learning & Development Stakeholder Management Budget Management Schedule Management Training Development

Requirements

• This role needs someone organised, proactive, and collaborative, equipped with a solid understanding of the fintech landscape to elevate team capabilities across Satispay. • Experience - At least 2 years in learning & development, enablement, or program/project management, strongly preferred within the fintech, banking, or financial services sector. • Regulatory Knowledge - A working understanding of financial regulations and the fintech landscape, enough to translate regulatory and product change into clear, role-specific learning needs. • Regulatory Knowledge - • Proactive and Program-Driven Mindset - Ability to run multiple training initiatives independently in a fast-paced environment, coordinating technical and business subject matter experts and external vendors, while keeping training agile and timely. • Proactive and Program-Driven Mindset - • Ownership and Team Contribution - Ability to take full accountability for the functional training program while collaborating across Product, Technology, Operations, Legal, Finance, Compliance, FinCrime, and other departments to embed capability into how teams work. • Ownership and Team Contribution - • Technical Skills - Comfort with learning platforms (LMS) and practical approaches to measuring learning effectiveness. Instructional design experience or a background in compliance/risk is a strong plus. • Languages - Fluent in English, ensuring effective communication with international teams. Italian is a strong nice-to-have. • Languages - • Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

Responsibilities

• As our Functional Training Coordinator, you'll own the strategy, coordination, and continuous improvement of function-specific training within our Product Compliance team to ensure teams across Satispay have the fintech knowledge and practical skills to excel. • Here's what that looks like in practice: • Learning Needs & Strategy - Assess fintech learning needs across the teams and functions you support, translating product and regulatory change into concrete capability gaps and a clear training strategy. • Learning Needs & Strategy - • Curriculum Design & Ownership - Build and maintain role-based learning paths and curricula tailored to fintech domains (e.g., payments, lending, KYC/AML, licensing, consumer protection). • Curriculum Design & Ownership - • Program Coordination & Delivery - Mobilise internal subject matter experts and external providers to develop and deliver training, managing schedules, logistics, budgets, and stakeholder communications end-to-end. • Program Coordination & Delivery - • Content & Regulatory Alignment - Keep training materials accurate and current as products, regulations, and policies evolve, partnering with Corporate Learning & Development to align functional and company-wide learning. • Content & Regulatory Alignment - • Impact Measurement & Continuous Improvement - Track participation, learning outcomes, and program effectiveness against defined KPIs, gathering feedback to keep improving initiatives and to support onboarding across the functions you serve. • Impact Measurement & Continuous Improvement -

Benefits

• Co-workers/team • Flexible work options available • Job title/functions • Leadership team • Reputation as an employer • Product reputation & services • Purpose & values • Training/learning opportunities • Please enter the gross yearly salary expectations (in EUR). Please enter numbers only. • Any information provided will be treated in strict confidence and processed in accordance with the GDPR. We collect this information solely to monitor our Diversity, Equity & Inclusion efforts, fulfill local statutory reporting obligations, and ensure equal opportunities for all candidates. • Prefer not to disclose • By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy • Note: The consent period lasts for 2 years • Recruiting Privacy Policy • Satispay may use Artificial Intelligence with this application. Learn more.