amplitude - Senior Sales Engineer (ROA)
Requirements
• 6-8+ years of Senior-level experience in a customer-facing technical role, such as solutions engineering, sales engineering, solutions architecture or technical consulting. • Hands-on technical and data skills. You can build a sample app for a demo, instrument SDKs and feature flags, and troubleshoot customer questions. • Hands-on technical experience with two or more of the following: • Experimentation: designing and running A/B tests, feature flags and controlled rollouts. • Software development lifecycle: how engineering teams plan, build, test and release software, and where analytics, gates and experimentation fit in. • Data warehousing: working with cloud data warehouses, including connecting, modelling and activating data. Experience at a data warehouse or data platform company is especially relevant. • Modern data stack architecture: designing how collection, storage, transformation and analytics tools fit together. • AI: harnesses, evals, governance • Strong demo building. You create demos and presentations that make a product real for a specific audience. • Solid discovery skills. You ask the questions that uncover what a customer needs and how they'll make their decision. • The ability to explain value clearly to technical buyers, from engineering and data leaders to the business stakeholders they work with. • You're based in Singapore and comfortable covering customers across Singapore, Indonesia, Malaysia and Taiwan. • A background in developer tooling. • Implementation, post-sales or consulting experience where you owned multi-month customer projects and managed technical stakeholders. • A second language used across the region. • At Amplitude, our values guide how we show up for one another and for our customers: • Humility: We operate from a place of empathy and openness, seeking to understand many points of view. • Ownership: We take the initiative to solve problems that drive our shared company success. • Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others. • Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success. • We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers. • Some of our benefit programs include: • Excellent M edical, D ental and V ision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually • Flexible time off, p aid holidays, and more • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more • Excellent Parental benefits including : 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions • Employee Stock Purchase Program (ESPP)
Responsibilities
• Run technical and business discovery. Understand a prospect's goals, data, tech stack and decision criteria, and shape the solution around them. • Build and deliver demos, presentations and prototypes tailored to each customer, for audiences from engineers to executives. • Lead proofs of concept hands-on, working with the customer's engineers and data teams to get Amplitude running on their own data and use cases. • Explain Amplitude's value to technical buyers and executives: architecture, data flows, warehouse integration, experimentation, and where it sits in a modern data stack. • Stay involved as customers implement. Keep the plan on track, keep technical stakeholders aligned, and make sure what we proposed gets delivered. • Be proactive. Follow up quickly, build relationships across the customer's technical team, and keep deals moving without waiting to be asked. • Act as the voice of the market inside Amplitude: bring customer feedback and requirements back to Product, and help AEs, Customer Success and newer teammates with the technical side. • Travel within the region to meet customers when needed.
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