livinghr - Manager, Client Experience (HR Technology, HRIS/HCM)
Requirements
• Core Competencies • Generalist across livingHR's focus areas (tech, payroll, innovation, people analytics, operations, people and culture), with strong data storytelling skills. • Client and project management; owns relationships, deadlines, and delivery end to end. • Facilitation; leads implementation workshops and stakeholder sessions with confidence. • Innovation mindset; finds ways to scale work and improve processes. • 5+ years administering and implementing HRIS/HCM systems • HR Generalist or HRBP background with broad exposure across the employee lifecycle • Experience working directly with clients in consulting, professional services, PEOs, or agencies • Hands-on administrator experience with a core HRIS platform (e.g., HiBob, Dayforce and/or Rippling) required • Hands-on administrator experience with a performance/engagement platform (e.g., Lattice) required • HRIS and/or performance platform certification strongly preferred • Strong systems thinking with the ability to troubleshoot integrations independently • Excellent communication, stakeholder management, and advisory skills • Comfort operating in a lean, fast-scaling environment with high ownership expectations • What You Can Expect • livingHR engages contract consultants on a project-by-project basis. Engagement timing, scope, and duration vary based on client needs. Consultants may be considered for multiple Full-time or part-time opportunities over time as part of our long-term talent community.
Responsibilities
• Own and operate human resources for across industries and company sizes. In addition to providing HR support, this role will lead HRIS/HCM implementations for our clients. You'll be one of the internal experts on our clients' HR tech stack using systems such as HiBob, Lattice, Dayforce, Rippling, UKG, Paylocity Workday, and/or ADP), keeping platforms configured, integrated, compliant, and optimized. • HRIS/HCM System Ownership • Administer and maintain the core HRIS platform (e.g., HiBob, Dayforce, Rippling), including workflows, permissions, and data integrity • Administer performance and engagement platforms (e.g., Lattice) for goals, reviews, and feedback cycles • Manage system integrations across HRIS, performance, payroll, benefits, and other downstream tools • Implementation & Optimization • Lead configurations for clients implementing new HCM systems to include leading change management, new module rollouts, and system upgrades • Build and maintain automated workflows to reduce manual HR admin • Partner with People team leaders to translate process needs into system design • Data & Compliance • Own HR data integrity, reporting, and audit readiness across systems • Ensure HRIS practices meet federal, state, and local compliance requirements • Deliver dashboards and reporting that support workforce planning and OKRs • People Operations & Core HR • Optimize HR processes, policies, and systems for efficiency and compliance. • Implement core HR practices: onboarding, employee relations, policy development. • Advise on federal, state, and local employment law compliance.
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