Kestra Technologies - Solution Engineer Associate

Remote - New York, United States3mo ago

Remote Junior NA Artificial Intelligence Solutions Engineer Associate Prospecting Customer Onboarding Docker Kubernetes YAML

Requirements

• Mindset First • Strong curiosity and desire to learn orchestration deeply • Comfortable saying “I don’t know — let me find out” • Self-starter who takes initiative rather than waiting for direction • Growth-oriented: actively seeks feedback and improvement • Strong problem-solving instincts • Comfortable operating in ambiguity and a fast-moving startup • Technical Background • You may not check every box — that’s okay. • Previous experience in a highly technical role (Solutions Engineer, Support Engineer, DevOps, Data Engineer, or similar) • Data engineering workflows • Infrastructure automation • Cloud-native application development • Basic familiarity with Docker and containers • Exposure to Kubernetes (even at a learning level) • Very comfortable reading YAML configuration files • Programming experience in Python or similar scripting language • Basic knowledge of SQL • Experience with orchestration tools (Airflow, Prefect, Dagster, etc.) • Exposure to Terraform or Infrastructure-as-Code • Understanding of CI/CD pipelines • Interest in AI/LLM workflows or MLOps • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience • 1–3 years in a customer-facing or highly collaborative technical role • Strong written English and verbal communication skills • Ability to explain technical concepts clearly to different audiences • Comfortable working remotely with a distributed team • Willingness to learn quickly and take ownership of problems • Growth Path

Responsibilities

• 🚀 Pre-Sales & Solutions • Assist in technical discovery calls with prospects • Support senior engineers in designing and running Proof of Concepts (POCs) • Build, refine, and deliver demo environments and example workflows • Take ownership of smaller POCs and mid-market opportunities • Learn how to position Kestra Enterprise against legacy solutions • 🤝 Customer Success • 🤝 Customer Success • Support onboarding sessions and customer training workshops • Help triage support issues and coordinate with Engineering • Reproduce bugs and test workarounds • Document customer architectures and best practices • Participate in quarterly customer reviews alongside senior team members • You will be expected to grow into leading full lifecycle ownership of accounts. • 🌎 Community & Product Advocacy • Engage with our open-source community on Slack and GitHub • Create internal documentation and reusable demo flows • Contribute blog posts, tutorials, or short technical videos as you grow more confident • Surface recurring customer friction points to Product • Independently run complex POCs • Lead full customer lifecycle engagements • Design production architectures • Influence product roadmap through field insights • Represent Kestra at meetups and events

Benefits

• Remote-First: Work from anywhere in the U.S. • Mentorship: Direct exposure to senior solution architects • High Impact: You’ll help shape our Field Engineering playbook • Open Source: Your work impacts thousands of users globally • Modern Stack: Cloud-native, orchestration, AI agents, platform engineering • Benefits: Healthcare, 401K, HSA, PTO, parental leave • Send us your CV and a brief note answering: • What’s the most interesting workflow or automation you’ve built — and what made it challenging? • We care more about how you think than how many tools you’ve used.