Engine - Director, Business Operations
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Requirements
• 10+ years driving complex technical programs across Engineering, Product, and Operations with the structure and accountability that moves organizations forward. • Proven Leadership at Senior Levels. You’ve managed across senior leaders and cross-functional teams. You run the room, earn trust quickly, and drive alignment without relying on authority. • Proven Leadership at Senior Levels. • Program Rigor at Scale. You have a track record of running complex, multi-workstream programs that cut across the business—on time, with clear accountability, and measurable outcomes. You don’t just track status; you move work forward. • Program Rigor at Scale. • Technical Fluency. You understand systems, APIs, data flows, and integration architecture well enough to engage credibly with Engineering and Product—ask the right questions, identify risk, and hold technical teams accountable. • Technical Fluency. • Structured Problem Solver. You break ambiguous challenges into clear frameworks. You build the operating model others work inside of. • Structured Problem Solver. • Data-Driven Operator. You build KPI frameworks that drive decisions, not just describe what happened. Comfortable working across Snowflake or similar data environments to surface actionable signals. • Data-Driven Operator. • Domain Agnostic, Fast Learner. Industry experience in travel, hospitality, or supply systems is a plus—not a requirement. What matters is the discipline, the rigor, and the instinct to go deep fast. • Domain Agnostic, Fast Learner. • Nice to Have: Background in marketplace, SaaS, or connectivity-heavy environments. Familiarity with PMS/CRS systems, GDS, VCC or payment integrations, or travel supply technology. • Applications for this role will be accepted through October 16th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline. • CompensationOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.
Responsibilities
• Own ARI operations end-to-end—rate validation, parity defense, gap closure, and at-risk inventory—building the reporting frameworks and team rhythms that keep Engine’s supply healthy and measurable. • Define and execute connectivity strategy across PMS, CRS, GDS, channel managers, and 3rd-party routing systems—identifying what integrations are buildable and surfacing prioritized options to Product and Engineering. • Lead Supply API integration programs from scoping through production, coordinating across Engineering, Product, and Supply to drive reliability, reduce booking failures, and scale the supplier network. • Serve as the operational backbone for Relationship Managers supporting Chain and Supplier connectivity—translating commercial needs into integration requirements and ensuring new connectivity lands with full operational readiness. • Run complex, cross-functional programs with rigor—clear ownership, structured escalation paths, executive visibility, and a relentless focus on delivery. Keep the team on track internally and keep partners aligned externally.
Benefits
• $170,000—$205,000 USD • The Engine Edge: Perks & CompensationWe believe in rewarding great work with great benefits: • Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Benefits: Check out our full list at engine.com/culture. • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed. • Environments for Success: • Perks and benefits may vary based on employment type, location, and more. • Ready to Build the Future of Work Travel?Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together. • Ready to Build the Future of Work Travel?
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