Ease Health - Software Engineer, Voice and Workflow Automation

• Build AI features that sit inside real clinical workflows, such as checking a note against payer and compliance requirements before a clinician finalizes it • Design the evals that tell us whether those features are actually right, and keep them honest as models change • Spend real time with clinicians and billers to understand the workflow before you build • Prototype new AI capabilities, including voice agents, and take the ones that work all the way to production • Work closely with our CTO on where AI should change the product next • What we look for • Strong engineering skills and hands-on experience shipping LLM-based features to real users • Rigor about evaluation: you measure whether a model is right before you trust it • The judgment to know when AI is the answer and when it isn't • Comfort talking to customers and translating messy workflows into precise requirements • A strong quantitative or research background is a plus • Details • Based out of our New York City office • Base salary $170K to $275K plus equity, based on level of experience • Ease is backed by Andreessen Horowitz, which led our $41M Series A to build the AI-native operating system for behavioral health. Behavioral health providers typically run their business on 6 to 10 disconnected tools for admissions, clinical documentation, and billing. Ease replaces all of them with one platform: CRM, EHR, and revenue cycle management on a single patient record, with AI doing work that used to take entire teams. • We serve independent clinics and large multi-location provider groups across the country, covering every level of care from outpatient and IOP to residential, detox, inpatient psychiatry, and medication-assisted treatment. The a16z funding is going directly into product and engineering. • The work shows up in patient care. Providers on Ease report documenting 60 to 70% faster, which opens 30 to 40% more sessions on clinicians' calendars, and cutting intake and admissions labor costs by half. When you ship a feature here, a clinic sees more patients the next week. • We're a rapidly growing team based out of our New York City office. There are no product managers: engineers talk to customers, decide what to build, and ship it in days. If you want to own a meaningful part of a product that changes how a whole sector of healthcare runs, this is the place.