Corporate Catering Program Manager (Temp-to-Perm)

SharebiteRemote$65k – $70k5d ago

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Requirements

2–4+ years of hands-on experience in catering operations, menu planning, restaurant account management, hospitality operations, or a client-facing food tech role
Strong food and menu fluency: ability to evaluate menus, understand what tastes good, what travels and scales well, and how to build balanced, crowd-pleasing orders
Proven experience working directly with restaurants to clarify menu details, portioning, substitutions, packaging, and dietary preparation
Deep familiarity with dietary needs and allergen considerations, including knowing what to double-check vs. what can be assumed
Excellent written and verbal communication skills, with the ability to confidently manage expectations with clients, restaurants, and internal teams
Strong attention to detail and ability to work across multiple clients and timelines
Preferred
Comfort using tools like Salesforce and Slack
Experience in nutrition, dietary planning, or allergen management is a plus
A passion for food and a love of creating experiences that feel personal, effortless, and well-executed

Client & Internal Communication
Partner closely with the Client Account Management Team to gather key details from clients, including headcount, delivery preferences, dietary needs, budget, and other program details, and then become the go-to point of contact for day-to-day ordering needs.
Liaise directly with clients as needed to clarify requirements, address questions, and ensure a seamless ordering experience.
Partner with Restaurant Account Managers to confirm menu accuracy, availability, and fulfillment logistics and reach out to restaurant partners directly when needed.
Liaise directly with restaurant partners as needed for urgent updates or time-sensitive coordination.
Menu Management
Menu Management
Curate menus based on client needs using internal tools and historical ordering data.
Audit menus for completeness, including but not limited to item descriptions, portion sizes, dietary tags, and allergen information.
Build and deliver final menu cards for client review and meal presentation.
Execution & Support
Execution & Support
Coordinate order logistics from approval through delivery, ensuring timely drop-offs and smooth execution.
Liaise with the Restaurant Operations, Logistics, and Client Operations Associates on-site to troubleshoot live order issues or partner concerns.
Help support and improve the internal product tool used for Managed Ordering workflows.

Streamlined all of the ordering & billing requirements for the company through Sharebite platform usage.
Every meal ordered results in a donation to local partners like City Harvest and Feeding America.
Potential opportunity for temporary role with potential conversion to full-time employment after six months.