fanvue.com - Moderation & Compliance Executive
Requirements
• 2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments) • Strong judgement and fast decision-making on grey-area cases • Clear written communication, high discretion, and calm handling of sensitive content • Comfortable using tools like Slack, Notion, Intercom, Retool (or similar) • Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement • Must be comfortable reviewing adult-only (18+) content • We care about how you think and how you make decisions, not credentials
Responsibilities
• Review and action user-generated content against Fanvue's content and community guidelines • Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks) • Work moderation queues in our tooling, prioritising by risk and turnaround time • Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes • Spot patterns and emerging risks, and feed insights back into policy and tooling improvements • Keep clean records of decisions to support audits, compliance reviews, and appeals • Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns • Work shifts and handle sensitive content with consistency, empathy, and fairness
Benefits
• Content volume is rising fast, and automated detection handles a growing share of low-risk cases. The work that matters most is still human-led: high-risk decisions where context and judgement matter. • This role helps keep creators and fans safe, improves policy and tooling through real-world feedback, and keeps us audit-ready as we scale. • You’ll join a Trust & Safety function that is building quickly, with real input into policy, tooling, and how we operate day-to-day. We have strong engineering support (detection models, queue workflows) and a tight feedback loop from operations to product. • We were named one of The Sunday Times Best Places to Work 2025. Our culture values pace, ownership, and transparency. If you want work that matters, with clear standards and real impact, this is it. • 🌟 YOU'LL THRIVE HERE IF • You like high-signal operations work and making principled decisions quickly • You care about fairness, consistency, and auditability, not just queue volume • You can handle edge cases without freezing, and escalate cleanly when needed • You enjoy improving systems (templates, tags, decision notes) as well as executing • 🚫 YOU'LL STRUGGLE HERE IF • You need rigid rules for every decision • You are uncomfortable with adult content • You avoid accountability for decisions and documentation quality • You need close supervision to stay on track • 🌍 FANVUE IS FOR EVERYONE • What matters to us is judgement, mindset, and what you’ll contribute. We welcome applicants from all backgrounds.
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