civicmarketplace - Product Marketing & Community Manager

• Every city, county, and school district in America buys things. Roads, software, cleaning services, IT infrastructure. The total is somewhere north of two trillion dollars a year. And almost all of it moves through procurement processes designed for a different era: slow; paper-heavy; opaque and exhausting for everyone involved. • Civic Marketplace was built to fix that. We’re a modern, data-driven platform where government agencies discover, evaluate, and engage suppliers. Where businesses, especially smaller and growing ones, can actually find and win public sector work without needing a dedicated contracts team to navigate the maze. • We’re already being used by cities and agencies to run projects, source vendors, and unlock cooperative purchasing opportunities faster. And we’re now combining that marketplace infrastructure with AI in ways that could genuinely transform how procurement works. Not just incrementally but structurally. • The window to define what intelligent public procurement looks like is open right now. We need someone to help us tell that story and build the community around it. That’s this role. • The story is yours to write. Civic Marketplace is early enough that the voice, the community, the content playbook: none of it is fixed. You’re not inheriting someone else’s framework. You’re building it. • The problem is genuinely important. Public procurement touches every road, school, and hospital. Getting it right matters in ways that most B2B SaaS doesn’t. • The AI opportunity is real. We’re not bolting AI onto existing workflows. We’re rethinking what’s possible when procurement becomes genuinely agentic, and you’ll be part of figuring out how to communicate that. • You’ll work with people who care. Small team, direct access to founders, genuine investment in doing things well. We move fast, but we don’t move sloppy. • It works in both directions. We’re genuinely transatlantic, not just in where people work but in how we think. If you’re in Birmingham, Alabama or Birmingham England, you’ll be equally at home. • Build bridges to help customers win. • We are obsessively focused on helping both agencies and suppliers succeed. That’s not a value statement. It’s the job. • High velocity, high ownership. • We move quickly, make decisions, and take responsibility for outcomes. There’s no one to hand things off to and no one to hide behind. • In the arena. • We stay close to our users. We learn from them directly. We build based on what we see, not what we assume. • Learning quotient. • Rapid iteration isn’t just a process. It’s a mindset. We’d rather be wrong fast and right eventually than slow and cautious throughout. • THE INTERVIEW PROCESS • We move fast. Getting back to someone today beats tomorrow, and we think a slow hiring process is its own kind of signal. All interviews are via video conferencing by default. • We’ll ask to see something you’ve written. We’ll talk about how you think, not just what you’ve done. And we’ll tell you everything we know about where Civic Marketplace is going, because we want you to be choosing us as much as we’re choosing you. • Please keep us posted on your timeline. We’ll move to match it where we can. • Competitive salary + early-stage equity • Comprehensive medical, dental, and vision insurance • Remote-first working, with real flexibility across US and UK time zones • Full AI tool stack: Claude Pro, HubSpot, Make, Notion, and more • Regular team offsites, including international • Direct access to the founding team and a front-row seat to building something that matters