rainfocus - Strategic Platform Architect (Remote)

Any State - Hybrid1mo ago

In Office Principal WW Platform Engineer Sales Engineer Head of People CRO Salesforce CRM Management CRO

Requirements

• 5+ years of experience in technical sales, solutions engineering, or implementation, with 3+ years specifically in CRM/Salesforce ecosystems (event industry experience is secondary) • Deep expertise in Salesforce configuration, API push/pull sync dynamics, OAuth scopes, and data hygiene • Experience presenting technical integration concepts and handling objections from C-level executives and technical gatekeepers • Strong leadership skills to own the technical sales process and manage multiple enterprise deal cycles in parallel • Experience creating detailed technical proposals, integration mapping, SOWs, and RFP/RFI responses • BA/BS degree; willingness to travel 10-40% • ## Personal Characteristics: • The best candidates for this position will have strong chemistry and a culture fit within RainFocus. They are comfortable in a fast-paced, dynamic environment and possess the following qualities: • Strong Communicator • Success Measures • Seamless alignment of client territory/quota structures with minimal integration delays • Reduced friction and rapid security/CRM clearance from technical buyers • Growth in Sales Module bookings and successful pre-sales to delivery handoffs • Location/Travel • This remote role can be based anywhere in the United States. Travel may be required up to 25% for onsite client events, meetings, and postmortems.

Responsibilities

• Architect and deliver technical demonstrations of the RainFocus Sales Module to showcase ease of use and revenue ROI to C-level buyers (CRO, CMO, CFO) • Map complex enterprise CRM workflows, including territory hierarchies, quota limits, and multi-level approval chains • Address technical objections from Salesforce Admins and IT Security regarding OAuth scopes, read/write permissions, and data security (SOC 2 Type II) • Transition technical client requirements to the services team via accurate pre-sales scoping and SOW creation, defining support vs. delivery task ownership • Manage external relationships with technical buyers (RevOps, Marketing Ops, CRM Admins) to build long-term strategic partnerships • Identify product gaps or custom data-mapping needs and coordinate directly with Product and Engineering teams to influence the roadmap • Deliver competitive intelligence on digital signals and CRM integrations to drive account expansion • Collaborate with Client Success and Support to ensure excellent service delivery post-sale

Benefits

• At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.