GitLab - Engineering Manager, Cloud Capacity, SaaS Production Engineering

• Experience leading production, platform engineering, or site reliability engineering teams, including guiding engineers through complex technical and operational change. • Strong technical background that enables you to understand distributed systems, SaaS infrastructure, and cloud capacity needs and to make informed decisions • Background running and operating consumer-scale platforms in a product company environment, with a focus on availability, security, and scalability. • Experience participating in and navigating incident response, collaborating across teams to resolve outages and improve reliability practices. • Demonstrated ability to build, develop, and coach engineering teams, including supporting individual contributors in growing into technical leaders. • Effective cross-functional collaboration skills, working closely with Product Management, Infrastructure, Support, and Customer Success on shared outcomes. • Clear and adaptable communication style, with the ability to explain complex systems to both technical and non-technical audiences in an all-remote, fully distributed context. • Openness to candidates with diverse backgrounds and transferable experience in related infrastructure, reliability, or platform leadership roles. • The Cloud Capacity team sits within the Infrastructure Platforms department, which ensures GitLab operates, delivers, and scales efficiently across GitLab.com, GitLab Dedicated, and self-managed customers. The team operates and evolves our multi-tenant SaaS infrastructure to provide a reliable, secure, and scalable experience for customers. You'll work with a distributed group of production, platform, and reliability engineers who collaborate asynchronously across regions. You'll also partner closely with other Infrastructure teams, Support, and Customer Success Management to improve availability, security, scalability, and the overall customer experience across all production environments. • How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines: