fathom - Deployment Strategist, CSS

• 6+ years of experience in solutions engineering, business operations, management consulting, investment banking, or Epic integrations • Experience at a high-growth startup where you wore multiple hats • A track record of owning complex, high-stakes client relationships • Demonstrated ability to operate independently with minimal oversight • Strong written and verbal communication skills • Technical proficiency: Proficiency in SQL, Python, or other programming languages, troubleshooting software, and debugging integrations • AI tools expertise (LLMs, automation) in your own workflows • A background in healthcare • High integrity: You do what you say you'll do. You take responsibility when things go wrong. You act with integrity when no one is watching. • High output: You have a bias toward action and high sustained output. You don't wait to be told what to do. You find work, prioritize, and execute with urgency and optimism. • Systems builder: You solve problems once, not repeatedly. You create leverage through automation, process, and documentation. You see how pieces connect and optimize for the whole system. • Client experience obsessed: You believe every interaction matters. You aim to deliver the best experience your clients have ever had. You sweat the details others overlook. • On the frontier of AI: You use AI tools daily and push boundaries on what's possible. You're excited to work at the frontier.