checkout.com - Financial Crime Oversight & Remediation Manager
Requirements
• Experience in financial crime compliance, AML, or a closely related risk and control role, with a sound understanding of AML control frameworks and how to assess their design and effectiveness. • Experience coordinating complex remediation, regulatory or audit actions, control reviews, investigations follow-through, or comparable cross-functional change. You can turn an ambiguous issue into a sequenced plan with clear owners, milestones and evidence of completion. • The confidence and judgement to challenge senior stakeholders and merchants constructively, distinguish a credible response from a paper commitment, and escalate when progress or evidence is inadequate. • Strong written and verbal communication, including the ability to lead structured discussions, document findings clearly and translate complex issues into practical actions. • Excellent organisation and follow-through across multiple workstreams, with a pragmatic approach to prioritisation, dependencies and changing circumstances. • A collaborative style and the resilience to work through sensitive, commercially significant issues without losing sight of the control outcome. • Experience with structured project management methods, such as Lean Six Sigma or PRINCE2, to drive organised execution across complex workstreams is a strong plus. • Experience with complex merchants, payments, cryptoassets, money service businesses, correspondent or outsourced service models would be valuable. Relevant professional qualifications are welcome but are not a substitute for sound judgement and demonstrated delivery. • It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. • Life at Checkout.com http://Checkout.com • We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. • Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. • For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Responsibilities
• Own targeted remediation coordination. For complex merchant concerns, bring together the relevant internal teams, clarify the problem and desired outcomes, agree accountable owners and milestones, and maintain a practical plan through to closure. Track dependencies and slippage, challenge gaps, escalate material blockers and confirm that completion is supported by evidence. • Coordinate Compliance-imposed conditions. Track material financial-crime conditions attached to product, market or other approval decisions. Work with the relevant Compliance and business owners to confirm accountability, milestones and evidence of completion; identify slippage or gaps; challenge whether evidence demonstrates the condition has been met; and escalate overdue or inadequately evidenced actions through the agreed governance route. The relevant delivery owner remains accountable for implementing the condition. • Coordinate enhanced oversight of merchants. Support a structured watch-list approach for merchants whose risk or control environment warrants closer attention than routine, risk-tiered monitoring, but where immediate termination or a formal investigation is not necessarily the right response. Help define the oversight plan, review progress and ensure concerns do not remain unresolved or without an owner. • Assess remediation quality. Review proposed actions and evidence against the underlying financial crime concern and relevant regulatory expectations. Identify whether controls appear appropriately designed and operating, whether further evidence or testing is needed, and whether residual concerns require escalation or a change in the relationship’s risk treatment. • Engage merchants constructively. Where appropriate, work with account teams to agree clear requests, expectations and timelines with merchants. Maintain a firm, evidence-led approach while supporting a proportionate path to address weaknesses and establish whether the relationship can be sustained safely. • Lead enhanced control reviews. Design and, where appropriate, lead deeper reviews of a merchant’s AML controls during onboarding or ongoing oversight. This may include preparing agendas, conducting structured discussions with merchant stakeholders, probing key control areas, documenting findings and agreeing any required remediation. • Support reliance and outsourcing assessments. Contribute to the initial scrutiny of outsourced activities or other arrangements that depend on another party’s controls. Help establish whether reliance is justified, what evidence supports that view, and what conditions or remediation are required. • Improve the oversight approach. Capture recurring issues, lessons and delivery gaps, and help refine processes, reporting and escalation so that complex concerns receive consistent, timely and well-evidenced attention.
Benefits
• You will work at the point where financial crime risk, merchant relationships and practical execution meet. The role offers meaningful ownership of issues that cut across teams and can shape whether concerns are resolved early, managed with appropriate safeguards, or escalated on a sound evidential basis. Success is visible in the quality of the decisions and the fact that agreed actions are actually completed.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT