Dwelly - Property Manager- Hull, UK

Hull, UK2w ago

In Office Mid EMEA Property Management Property Manager CRM Management Portfolio Management

Requirements

• Essential: • 2–3+ years of experience in operations or customer service. • Excellent communication and customer service skills • Optional: Strong UK lettings regulations knowledge • Comfortable with technology adoption • Comfort with ambiguity and rapid change • Highly resilient • Would be a plus: • Would be a plus: • Tech-enabled environment experience • Experience with multiple CRMs

Responsibilities

• Serve as the primary point of contact for a specified property portfolio. • Adopt the Dwelly CRM as the primary platform of facilitating portfolio management. • Consistently maintain a high level of service across the 4 key areas of Dwelly property management (maintenance, compliance, move-outs, inspections). • Negotiate with Landlord and Tenant with regards to deposit deductions and referring to TDS, when necessary. • Resolve landlord, tenant, contractor issues in a timely and professional manner. • Ensure your portfolio is compliant to UK safety legislation and housing standards. • Any other duties within your capabilities as requested by Management.

Benefits

• Competitive salary based on performance, recognising exceptional contributions to our integration success. • What is it like being a Dwell-er? • Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions. • What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes. • This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”. • Customer obsession rather than competitive focus • Passion for invention • Operational excellence • Long-term thinking • By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.