Signifyd - Senior Director, Product (AI Performance & Risk)
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Requirements
• The profile required for this role is rare. The strongest candidates combine technical depth, commercial judgment, and operational leadership. • You operate like an owner • You are comfortable owning outcomes that have direct economic impact. You measure success by business results, not roadmap completion. • You are a product leader with strong commercial instincts • You understand how product decisions translate into revenue, loss economics, and merchant value. You are comfortable working directly with merchants and discussing model performance, risk economics, and conversion strategy. • You have led in technically complex environments • You do not need to be a machine learning engineer, but you have led teams that build and deploy ML systems. You can distinguish between research progress and production readiness. • You move with urgency • You value speed from insight to production impact. In systems where data advantages compound over time, velocity becomes a competitive advantage. • You are a strong people leader • You will lead a team of senior product managers with deep expertise and strong opinions. You create clarity on priorities, set a high bar for outcomes, and earn trust through judgment and execution. • Preferred Background • 10+ years of product leadership experience • Ownership of PMs or teams that drive major product areas • Experience in fintech, payments, ecommerce, fraud, or AI-driven decision systems preferred • Experience working closely with data science or machine learning teams • Demonstrated track record of owning and improving business metrics • Founder or entrepreneurial operating experience is a plus
Responsibilities
• You will lead a team of Product Managers who drive product strategy and execution across five core systems that together power Signifyd’s AI decisioning platform. • SAIL is Signifyd’s AI research and modeling organization. It develops and evaluates new model architectures and prepares them for production deployment. • You will help set the research agenda and ensure a tight loop between modeling innovation and commercial impact. • Risk Platform • Risk Platform • The Risk Platform is Signifyd’s real-time decisioning engine, executing approve/decline decisions in under 500 milliseconds. • You will drive the product roadmap that enables the platform to support increasingly sophisticated models while maintaining the speed and reliability enterprise merchants require. • Feature System • Feature System • The feature system transforms raw network data into signals used by production models. • With more than 10,000 features in production, the coverage, freshness, and quality of this layer directly determines the ceiling of model performance. • You will drive the expansion and improvement of this system. • Data Infrastructure • Data Infrastructure • The performance of every model depends on the quality and availability of data. • You will guide the evolution of the systems that ingest, process, store, and serve the data that powers Signifyd’s identity network and decisioning models. • Authorization Rate Optimization (ARO) • ARO improves approval rates at the issuer and bank layer, where many transactions are declined before merchants ever see them. • You will lead product strategy for ARO, working across payment networks, merchant integrations, and internal data capabilities to unlock additional conversion for merchants. • ------------------------------------------- • What Success Looks Like in Year 1 • Within the first year, this leader is expected to deliver measurable impact across several areas: • Improved loss rate performance while maintaining strong approval rates • Meaningful conversion improvements across enterprise merchants • Deployment of new modeling capabilities into production • Faster cycle time from model research to live decisioning impact • Strong product leadership across AI, risk, and decisioning systems • Success in this role means translating technical innovation into measurable improvements in merchant outcomes.
Benefits
• Discretionary Time Off Policy (Unlimited!) • Annual Performance Bonus or Commissions • Paid Parental Leave (12 weeks) • On-Demand Therapy for all employees & their dependents • Dedicated learning budget through Learnerbly • Health Insurance • Dental Insurance • Vision Insurance • Flexible Spending Account (FSA) • Short Term and Long Term Disability Insurance • Company Social Events • In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. • Tier 1 (NYC/SF Bay Area/Seattle): $250,000 – $280,000 annually • Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $240,000 – $270,000 annually • Tier 3 (US - All Other): $220,000 – $250,000annually • Equity: This role is eligible for a stock option grant of 15,000 stock options, based on the position level and internal compensation guidelines. • Equity: • Bonus: This role is eligible for an annual performance bonus of up to 15% of base salary. • Bonus: • We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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