9fin - People Operations Lead
Requirements
• 5+ years in People Operations / HR Operations in a scaling company, with meaningful ownership of both process design and hands-on delivery. • Deep working knowledge of UK employment law and compliance - you're the person others check with before making a call. • Strong track record of writing and rolling out policies that hold up in practice. • Demonstrated ability to lead People Ops projects end-to-end - scoping, stakeholder alignment, delivery, measurement. • Comfort designing workflows and automations that meaningfully reduce manual work. • Exceptional attention to detail. You catch the thing others miss, and you build systems that catch it next time. • Comfortable being the "go-to" person: briefs seniors, unblocks peers, and represents the People function credibly in cross-functional forums. • Bias to build: you would rather design the process than inherit one. • Prior experience at a scaling fintech, capital markets business, or high-growth B2B SaaS. • Familiarity with SOC 2 / ISO People-related controls and audit prep. • Experience building automations across the People Tech stack, including the HRIS. • What success looks like in your first 12 months • UK operations run predictably and to a high standard, with clean handoffs across Payroll, IT and Workplace. • Compliance is demonstrably audit-ready; the handbook and policy set are current, well-drafted, and used. • At least two major strategic project shipped end-to-end. • Workflows and automations have visibly reduced manual work across the lifecycle. • You have a strong, well-defined partnership with the London Workplace Manager - the London employee experience shows it. • You're the person the business escalates the hard UK people-ops questions to - and the answers hold up.
Benefits
• We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. • Financial & Insurance • Competitive Salary (our salary bands are benchmarked at the top end of the market) • Equity options • Pension (your minimum contributions are 4% with 9fin matching up to 7%) • Private Medical Insurance • Paid sick leave with Income Protection for long periods of illness • Group Life Assurance • Season Ticket Loan & Cycle to Work schemes • 25 holiday days per year • Local public holidays (with the ability to exchange them for alternative days) • Work abroad for up to 3 months a year • 1 month paid sabbatical after 5 years of service • Enhanced parental leave & flexible working arrangements available • Growth & Culture • Professional learning and development budget • Quarterly team socials • Summer and Winter company social events • 9fin is a hybrid company, and the office is a regular part of how we work. From January 2027, all employees will work from their designated 9fin office on Tuesdays and Wednesdays. Some teams may be asked to be in the office more often, where the nature of their work calls for it. For the rest of the week, you may work from wherever works best for you and your team • 9fin is an equal opportunities employer
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