Schonfeld - Senior Platform Support Engineer
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Requirements
• At minimum, five years of experience in financial services supporting trading and post-trade systems • Experience in managing large scale deployments/environments • Experience supporting applications in a Linux environment • Strong scripting skills – Python, Bash, Shell, Perl • Experience developing tools and/or automating processes • Experience with supporting FIX protocol • An understanding of monitoring, and performance management • Excellent verbal and written communication skills • Strong ownership experience and a track record of delivering results • A degree in Computer Science, Engineering, or a related field • We’d love if you had: • Experience performing FIX certification/onboarding • Experience with NFS and GPFS file systems • Knowledge of storage devices • Experience with application monitoring systems such as ITRS Geneos • Experience with Control-M job scheduling • Knowledge of q and kdb+ • Experience with AWS • Experience with Docker • Our Culture • At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.
Responsibilities
• Serve as the first point of contact for production issues, support requests, and alerts. • Investigate and resolve incidents or outages in real time, escalating when necessary. • Collaborate with Infrastructure and Networking teams to monitor connectivity and hardware across the investment platform. • Work directly with Portfolio Managers on project work and ad-hoc support requests. • Manage regional Change Control and lead Incident Management processes. • Partner with software-development teams to ensure smooth deployment of new code to production. • Automate recurring processes and workflows, and build internal tooling to improve efficiency and system resilience.
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