Geotab - Site Reliability Engineering
Requirements
• We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Site Reliability Engineer who will provide escalated engineering support and timely response to service disruption of core software applications (e.g. MyGeotab). If you love technology, and are keen to join an industry leader — we would love to hear from you!
Responsibilities
• As a Site Reliability Engineer your key area of responsibility will be providing escalated engineering support, maintaining production servers, and facilitating the restoration and maintenance of normal service operations. You will need to work closely with development teams and team members across all levels of the organization. To be successful in this role you will be a strong team player with an entrepreneurial mindset, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. In addition, the successful candidate will have strong troubleshooting and analytical skills with experience in automation, system testing, and monitoring infrastructure. • How you'll make an impact: • Effectively communicate technical solutions to customers during service disruptions. • Troubleshoot production issues and coordinate with development teams to implement fixes. • Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture. • Implement automation tools and frameworks to streamline routine tasks. • Conduct system tests for security, performance, and reliability. • Assist in long-term strategic planning to ensure server capacity meets current and future requirements. • Recommend design enhancements for improving reliability, security and processes. • Maintain supporting documentation for areas of expertise. • Monitor servers proactively using a combination of tools to ensure high availability and superior SLAs. • Plan and execute routine maintenance tasks. • Conduct post-incident reviews and identify areas of improvement for long term reliability. • Participate in a 24x7 on-call rotating schedule
Benefits
• Flex working arrangementsHome office reimbursement programBaby bonus & parental leave top up programOnline learning and networking opportunitiesElectric vehicle purchase incentive programCompetitive medical and dental benefitsRetirement savings program • The above are offered to full-time permanent employees only • How we work: • At Geotab, we thrive on a flexible hybrid work model that combines the dynamic energy and connection of in-person collaboration with the independence and flexibility of virtual work. We believe that coming together in person is fundamental to cultivating trust, nurturing a vibrant culture of belonging, and fostering meaningful innovation across our diverse teams. Office visit schedules are tailored thoughtfully based on role requirements. Specific expectations regarding workplace location and on-site attendance for this position will be shared during the hiring process. • Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services. • Other employment statements: • Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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