• 7+ years in Trust & Safety, Fraud Operations, or Risk Management
• 5+ years leading people, including managing other managers or senior ICs
• A track record of building or scaling a Trust & Safety, fraud, or marketplace-integrity function, not just running an existing one
• Proven ability to turn operational problems into systems and influence cross-functional roadmaps
• Experience reporting metrics and outcomes directly to executive stakeholders
• Background in a high-growth marketplace, platform, or consumer internet business
• Professional fluency in English, C1 minimum, written and spoken
• Background in P2P marketplaces, rental platforms, or fintech
• Hands-on experience with identity verification or fraud tools like Jumio, LexisNexis, TransUnion, or IPQS
• Experience standing up AI or automation-driven workflows inside a T&S org
• Tools and Stack
• Zendesk, Snowflake, Jira, Confluence, Slack, plus identity/fraud platforms like Jumio or IPQS
• Location: Remote, Colombia
• Time Zone: CT
• Type: Full-time