Lantern - Director, Qualification Engagement

• Bachelor's degree or equivalent professional experience. • Credibility with surgeons. You command the respect of surgeons and practice leaders and can deliver difficult, clinically grounded decisions in a way that lands and keeps the relationship intact. We expect this to come from one of two backgrounds: • A clinical career: you are a physician or surgeon (MD or DO), or another licensed clinician, looking to apply your clinical judgment beyond direct patient care. • A credentialing or network career: ten or more years in medical staff services or credentialing leadership, payer provider network or provider relations management, or surgical practice or ASC administration, including clinical operations in orthopedics, spine, bariatrics, or multi-specialty surgery. • Exceptional communication. You write clearly and precisely, you explain complex criteria without jargon or condescension, and you can hold a hard conversation with a surgeon or practice executive and leave the relationship intact. • High emotional intelligence and judgment. You understand what a qualification decision means to a surgeon's identity, income, and reputation. You can be empathetic and firm at the same time, and you know when to listen, when to explain, and when to escalate. • Clinical literacy. Working knowledge of surgical specialties and procedures, how surgical practices operate, how surgeons are trained and credentialed, and how practice administrators, schedulers, and billing teams interact with payers and networks. • Independent problem solving and project management. You run multi-step processes with many stakeholders, track details without being asked, and improve the process rather than only operating it. • Comfort with data and tools. You can read a data-driven profile, understand what a volume threshold or an outcome metric means, spot an error before it reaches a practice, and work fluently in Microsoft 365 and modern software tools, including AI-assisted drafting with appropriate review. • Integrity under pressure. You hold the standard when a practice, a colleague, or a commercial deadline pushes for an exception, and you route that pressure into the proper review process. • Leadership and influence. You have set strategy for a function or program, influenced senior leaders and physicians without formal authority, and are ready to build and lead a team, or to grow into that as the function scales. • Strong Candidates will: • Strong Candidates will • Hold a credentialing or medical staff certification (for example CPCS or CPMSM through NAMSS), or have direct experience communicating adverse credentialing or peer review determinations to physicians. • Have built enablement or training materials for field or account teams. • From a clinical background: experience beyond direct patient care, such as medical directorship, utilization or peer review, committee or quality work, or clinical research. • From a credentialing background: a credentialing or medical staff certification (for example CPCS or CPMSM through NAMSS), or direct experience communicating adverse credentialing or peer review determinations to physicians • Have presented to employer benefits leaders, consultants, or health plan audiences. • Be energized by building a function from the ground up with new tooling, and act with urgency and precision when a practice or a member is waiting on an answer.