ShipBob, Inc. - Lead Solutions Architect
Requirements
• 6+ years of experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management). • 6+ years of experience with integration development, APIs or IPaaS systems. • Strong track record of delivering complex API integrations in ecommerce, logistics, or SaaS environments. • Demonstrated experience leading cross-functional technical initiatives and mentoring or managing others. • Deep understanding of RESTful API design and ERP/Ecommerce platform architecture (e.g. NetSuite, Shopify, BigCommerce) • Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization. • Familiarity with integration platforms (e.g. Workato, Celigo, Boomi, Paragon). • Familiarity with the 3PL/logistics space is a strong plus.
Responsibilities
• Support our sales team for integration buildouts that support our largest and most critical deals. • Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others. • Act as a technical escalation point for large or at-risk deals and integration projects. • Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design. • Interface directly with customers to collect user requirements and system documentation. • Evaluate and improve the processes around scoping, documenting, and delivering integration projects. • Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities. • Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
Benefits
• Medical, Dental, Vision & Basic Life Insurance • Paid Maternity/Parental Leave Program • Paid Holidays & Flexible Time Off Program • Paid Sick Leave • Wellness Days (1 day/quarter) • Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ • See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) • ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $146,291 - $185,000 for this role. The full base pay range for this position in our compensation architecture is $146,291 - $243,818. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
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