Bloomreach - Principal Solutions Architect
Requirements
• Strong understanding of modern data architecture and cloud platforms, including technologies such as Databricks, Snowflake, BigQuery, lakehouses and CDPs. • Databricks, Snowflake, BigQuery, lakehouses and CDPs • Strong understanding of APIs, event-driven architectures, data flows, identity resolution, customer profiles and real-time activation. • Understanding of enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation and commerce platforms. • Experience with enterprise cloud platforms such as AWS, Google Cloud or Microsoft Azure. • Understanding of modern commerce architectures, APIs, microservices, composable commerce and cloud-native technologies. • Experience supporting complex enterprise sales cycles, RFPs, technical evaluations and multi-stakeholder buying processes. • Experience working with senior technical stakeholders including CIOs, CTOs, Enterprise Architects and technology leadership teams. • Strong ability to simplify complex technical concepts and connect them to business outcomes. • Strong executive communication, presentation and workshop facilitation skills. • Commercially minded, with the ability to understand the relationship between architecture, investment, risk and business value. • Comfortable challenging customers and internal Product/Engineering teams constructively. • Strong curiosity and ability to learn and communicate emerging technologies, particularly across AI, data and customer experience. • Executive presence and credibility without needing to have previously held a CTO or equivalent executive technology position.
Responsibilities
• Customer Technology & Architecture • Act as a senior technical advisor for global strategic enterprise opportunities and customer engagements. • Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers and senior technology teams. • Understand and map complex customer technology environments, identifying where Bloomreach can create value. • Whiteboard and communicate complex architectures, data flows and integration strategies with technical and executive audiences. • Advise customers on how data moves from systems of record through to real-time decisioning, personalization and activation. • Help customers evaluate architectural trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency and scalability. • Explain where traditional warehouse-centric approaches may not fully support real-time customer decisioning and activation. • Data, AI & MarTech • Data, AI & MarTech • Bring strong expertise across modern data architectures, including Databricks, Snowflake, lakehouses, CDPs, APIs and cloud platforms. • Understand identity resolution, event streams, customer profiles, data governance and real-time data requirements. • Understand enterprise MarTech ecosystems including ESPs, personalization, CRM, commerce and marketing automation. • Help customers understand how Bloomreach fits within their broader data, AI, commerce and MarTech ecosystem. • Stay current on emerging technologies and architectural patterns across AI, data, commerce and digital experience. • Enterprise Sales & Commercial Strategy • Partner with our Global Account Executives and Solution Consultants throughout complex enterprise sales cycles to shape technical strategy and increase deal confidence. • Support RFPs, technical validation, executive presentations, architecture reviews and customer workshops. • Connect technical and architectural decisions to business outcomes, including revenue, cost, risk and time-to-value. • Help identify and remove technical barriers that could prevent enterprise opportunities from progressing. • Bring strong commercial instincts and an understanding of how technology decisions influence enterprise buying processes. • Challenge customer assumptions where appropriate while maintaining a consultative, outcome-focused approach. • Internal & Market Influence • Partner with our Global Product and Engineering teams to bring customer insights, market trends and architectural requirements back into Bloomreach. • Constructively challenge internal teams when customer needs or market opportunities require a different approach. • Mentor Solution Consultants and other customer-facing teams on modern data architecture, AI, enterprise technology and industry trends. • Develop relationships with strategic technology partners including hyperscalers, commerce platforms, CDPs and systems integrators. • Contribute to customer technology briefings, industry events and thought leadership where relevant.
Benefits
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* • Everyone gets to participate in the company's success through the company performance bonus.* • We offer an employee referral bonus of up to $3,000! • We reward & celebrate work anniversaries -- Bloomversaries!* • (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) • Excited? Join us and transform the future of commerce experiences! • If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! • Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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