Zeta Global - Principal Solutions Consultant - Zeta Marketing Platform
Requirements
• 10+ years of experience in Solutions Consulting, Sales Engineering or enterprise pre-sales within SaaS, MarTech, CRM or related technology platforms. • Demonstrated success supporting and winning complex, multi-stakeholder enterprise opportunities, with strong commercial awareness and an understanding of how technical differentiation supports both acquisition and customer growth. • Deep understanding of enterprise Customer Engagement Platforms (CEP), customer data platforms (CDP), identity, data, analytics, AI-driven personalisation and cross-channel orchestration. • Customer Engagement Platforms (CEP) • Strong executive presence and credibility with CMOs, CTOs, CIOs and other senior business and technology leaders. • The ability to connect customer business priorities with technology capabilities and articulate a clear, credible transformation vision. • Excellent discovery, workshop facilitation, presentation and executive storytelling skills, alongside hands-on experience developing tailored demonstrations and supporting technical evaluations. • Experience developing and executing technical win strategies, navigating enterprise architecture discussions and working through complex integration and data requirements. • A collaborative approach, with the ability to work effectively across Sales, Customer Growth, Product, Engineering, Services and customer teams. • The ability to mentor and elevate colleagues without formal people-management responsibility. • A strategic mindset combined with the willingness and capability to work hands-on within active enterprise opportunities.
Responsibilities
• Lead strategic discovery and solution design. Own discovery and solution strategy for complex enterprise opportunities, partnering with Enterprise Sales and Customer Growth to understand business objectives, technical requirements and success criteria. • Lead strategic discovery and solution design. • Advise senior decision-makers. Facilitate executive workshops and technical strategy sessions with marketing, data and technology leaders, connecting customer engagement and transformation priorities to clear business outcomes. • Advise senior decision-makers. • Shape enterprise solutions. Design solutions centred on ZMP and the wider Zeta portfolio, spanning customer engagement, customer data platforms, identity, analytics, personalisation, AI and cross-channel orchestration. • Shape enterprise solutions. • Build and deliver compelling demonstrations. Personally develop tailored demonstrations and coordinated multi-product narratives that make complex technology clear, relevant and differentiated. • Build and deliver compelling demonstrations. • Own technical win strategies. Develop and execute technical win plans alongside commercial teams, supporting complex requests for proposal (RFPs), competitive evaluations, proof-of-concepts and technical validation exercises. • Own technical win strategies. • Support customer growth and modernisation. Identify how customers can realise greater value through additional capabilities, broader adoption and platform evolution, helping define practical migration and expansion paths. • Support customer growth and modernisation. • Validate feasibility and delivery requirements. Partner with Product, Engineering, Services and implementation teams to clarify data, integration, architecture and migration dependencies, and ensure a clear handover from pre-sales into delivery. • Validate feasibility and delivery requirements. • Represent capabilities accurately. Ensure proposed solutions reflect functionality available in the relevant market, clearly distinguishing current capabilities from roadmap items and making delivery dependencies explicit. • Represent capabilities accurately. • Bring customer insight into the business. Translate customer requirements, competitive insight and market feedback into recommendations that inform product priorities and UK go-to-market strategy. • Bring customer insight into the business. • Elevate the wider team. Mentor Senior Solutions Consultants and Solutions Consultants, and contribute to pre-sales methodologies, standards, playbooks and enablement programmes. • Elevate the wider team. • Represent Zeta externally. Share expertise through customer events, conferences, webinars and other industry engagements. • Represent Zeta externally.
Benefits
• You will play a central role in shaping how Zeta brings its platform and capabilities to market across the UK, working on some of our most important and complex enterprise opportunities. • This is an opportunity to help leading brands rethink how they use customer data, intelligence, AI and activation, combining executive influence with practical technical problem-solving and meaningful commercial impact. • You will also help strengthen the Solutions Consulting organisation through mentoring, enablement and shared expertise, while contributing directly to Zeta’s product and go-to-market evolution. • Location & Flexibility • This role is based in London, with a hybrid working model and regular presence in Zeta’s London office. Travel across the UK will be required to support strategic opportunities, customer workshops, executive meetings and industry events. • PEOPLE & CULTURE AT ZETA • Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. • We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ • ZETA IN THE NEWS! • ZETA IN THE NEWS! • https://zetaglobal.com/press/?cat=press-releases
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