• Build and maintain prescription and pharmacy integrations. Own e-prescribing and order-routing integrations between the EHR and clinical apps (e.g., Healthie) and partner, mail-order and compounding pharmacies, including e-prescribing platforms (Surescripts, DoseSpot), NCPDP SCRIPT standards and partner APIs.
• Keep prescription systems reliable. Maintain the integrity of the software lifecycle to ensure patients receive the accurate medication in a timely manner, and build alerts and dashboards that catch stuck or failed orders before they delay a patient's medication.
• Keep pharmacy workflows compliant. Support EPCS (electronic prescribing of controlled substances), PDMP checks, state pharmacy rules and HIPAA controls on PHI. Keep audit trails, access controls and documentation ready for regulatory and partner reviews.
• Bring on and manage pharmacy partners. Lead the technical onboarding of new pharmacy POS, software and hardware (data mapping, formulary and medication catalog setup, testing and go-live) and track partner performance, SLAs and integration-issue resolution.
• Automate and improve operations. Work with Clinical Ops, Patient Support and Engineering to automate manual pharmacy tasks such as refills, prior auth handoffs, exception handling and patient status updates. Look for places where AI can reduce ticket volume and speed up fulfillment.
• Learn every pharmacy's stack. Understand each pharmacy's prescribing, shipment and compliance software, and recommend replacements and integrations that improve inventory and compliance tracking.