Hungryroot - Systems Operations Analyst

Remote - ET (Eastern)$70k - $90k2w ago

Remote NA Logistics Systems Engineer Python Claude Cursor SQL Django

Requirements

• Bachelor’s degree (industrial engineering, computer science, supply chain, etc) • Exposure to fulfillment, warehouse, or supply chain operations (internships, co-ops, coursework, and WMS/OMS experience all count) • Hands-on use of AI-assisted coding tools (Claude, Cursor, Copilot), and the judgment to review, understand, and verify the code they produce • Working knowledge of SQL • Basic familiarity with Python • Strong troubleshooting and critical-thinking skills • Clear written and verbal communication • A willingness to learn, an open mind, and the ambition to grow • Industrial engineering or supply chain background • Experience with Python, Django, JSON, and APIs • ERP or WMS experience • Jira, Confluence, or similar collaboration tools

Responsibilities

• Monitor fulfillment systems, integrations, and site requests during evening hours • Investigate stuck or failed orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools • Use AI-assisted coding (Claude, Cursor) to read and understand our Python/Django code, make small fixes, and build scripts and automation • Escalate complex issues to the Sr. Manager of Fulfillment Systems with a clear summary: what happened, impact, what you’ve tried, and recommended next steps • Document fixes and improve runbooks so repeat issues get solved faster • Support building new features, reporting, and process improvements during the day

Benefits

• Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide! • Unlimited vacation policy • Universal paid parental leave • Monthly Hungryroot credit for delicious, healthy groceries • Comprehensive health, vision, dental, and life insurance • 401k with Company Match • A work from home stipend to support your initial home-office setup • The employer will not sponsor applicants for work visas.