Affirm - Implementation Specialist I
Requirements
• Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail • Nice to have: experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts • Nice to have : Previous experience in the payments or ecommerce space • Nice to have: knowledge of of HTML, Javascript, API’s • This role requires candidates to be based in the Pacific Time Zone. • Equity Grade - 1 • Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. • Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) • USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 • USA base pay range (all other U.S. states) per year: $62,000 - $82,000 • Remote-first with flexibility built in • Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Responsibilities
• Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting • Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems • Identify and implement new operational processes to drive efficiency • Develop detailed technical documentation • Engage with internal stakeholders to define cross-functional workflows • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set • What We Look For • What We Look For • Bachelor’s degree or equivalent experience • 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s) • Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners • Exceptional project management, communication, and technical skills to manage client engagements and internal resources • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail • Nice to have: experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts • Nice to have : Previous experience in the payments or ecommerce space • Nice to have: knowledge of of HTML, Javascript, API’s • This role requires candidates to be based in the Pacific Time Zone. • Pay Grade - DEquity Grade - 1Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000USA base pay range (all other U.S. states) per year: $62,000 - $82,000 • Employees new to Affirm typically come in at the start of the pay range. • #LI-Remote • Remote-first with flexibility built inAffirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. • Remote-first with flexibility built in • Benefits designed for youOur benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Benefits
• Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. • We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. • For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. • By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
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