grantstreet - Grant Street Group - IT Client Support Technician

• Understanding of macOS and Windows operating systems • Experience troubleshooting Windows applications and operating system • Knowledge of workstation hardware and software • Knowledge of LAN/WAN, TCP/IP, VPN, and wireless technologies • General comprehension of Active Directory, DNS, and DHCP • ## Experience with any of the following is a plus: • Payment terminals (Ingenico/Verifone) • Juniper SRX firewalls • JIRA/Confluence • Virtualization • Grant Street Group is a Software as a Service (SaaS) pioneer who hosted the world’s first online bond auction for the City of Pittsburgh, Pennsylvania in 1997. Since this first auction, over 5,600 clients have used our software to process financial transactions exceeding $12 trillion. • Today, Grant Street Group is a growing company providing SaaS in fields such as electronic payments, auctions, and tax collection and billing. Our customers include banks, financial companies, and state and local governments.