Docplanner - Senior Platform Engineer (100% Remote within Türkiye)
Requirements
• 5+ years operating production infrastructure • Kubernetes inside out, from practice: you have run stateless and stateful workloads in production and know what breaks when a cluster changes under them. • Has run at least one real Kubernetes operator in production • AWS in depth: EKS, networking, storage, identity, multi-AZ design and cost awareness or similar cloud experience. • Scaling and high availability: workload and cluster autoscaling (KEDA, Karpenter or similar). • GitOps (Argo CD, flux) and deployment strategies. • Networking: services, ingress, network policies, cross-cluster communication. • Observability (Datadog, Prometheus and Grafana): SLOs, actionable alerts, application and database monitoring. • Security in practice: encryption in transit and at rest, secrets management, privileged access to clusters and databases. • Comfortable with relational databases as the person who runs the platform under them. • Daily use of AI coding tools (Cursor, Claude Code or similar) and ownership of every line and manifest they ship. • Professional English (B2+) and native Turkish. • Has run relational databases on Kubernetes through an operator, and has migrated databases between platforms. • Disaster recovery design: RPO and RTO, backup verification, restore drills. • Supplied infrastructure evidence in an ISO 27001, SOC 2 or health-sector audit. • Experience with data residency constraints and AWS Local Zones. • Telehealth media infrastructure: WebRTC, TURN and SFU scaling. • Prior contact with Turkish regulators or Ministry systems.
Responsibilities
• Run the Kubernetes platform for the Turkish products: node lifecycle, upgrades, autoscaling (HPA, KEDA, Karpenter), resource policy. • Lead the migration of relational databases from RDS to databases on EKS: operator choice, replication, cutover, rollback, backups and point-in-time recovery. • Own the platform's compliance evidence: data residency, encryption, secrets and privileged access, backups, and the artefacts the Ministry audit asks for. • Keep PHP, .NET and Node.js workloads highly available: zero-downtime deploys, DB-safe releases, graceful shutdown, right-sized scaling. • Own delivery through GitOps: Argo CD structure, deployment strategies (rolling, blue-green, canary), environment promotion. • Design and debug networking: ingress, cross-cluster and cross-VPC communication, controlled egress to Ministry systems. • Build observability with Datadog: SLOs, actionable alerts, APM and database monitoring, audit-grade logging. • Operate those databases once migrated: failover, upgrades, storage performance, capacity, incident response. • Automate with infrastructure as code and keep the platform cost-aware.
Benefits
• Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs. • We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly. • Team vision and mission • Doctoralia Practice is Docplanner's practice management system for individual doctors: agenda, EHR, prescriptions, invoicing and Noa, our AI clinical assistant, in one product. The Practice Adoption team makes Practice win in each market by adapting it to local regulation and local doctor needs, on top of a shared global platform run by Core Platform. • In Türkiye, that means one clear mission: give DoktorTakvimi, Doctoralia Practice and our telehealth product a platform that is fully compliant with the Ministry of Health, with every byte of patient data stored and processed in Türkiye, while keeping the reliability and cost profile of the global platform. • The infrastructure of Docplanner in Türkiye will be in your hands. And you will open a door for the whole company: Türkiye is where Docplanner runs databases on EKS first, and what you prove here sets the path for every other market. We work as product engineers: • Pragmatic: the simplest design that survives an incident beats the most complete one. • AI-first: AI tools are the default; you own delivery end to end. • Small, safe changes: GitOps, canaries, rollbacks you have actually tested. • Radical ownership: a service without monitoring and a backup without a restore drill are not done. • Blameless: incidents end in a postmortem and a fix, not a culprit. • ⚕️ Private health insurance • 🌌 Access to the ifeel emotional well-being tool • 🎂 Free birthday leave to spend a day with your loved ones! • 🏡 Work remotely • 🌅 Every year 3 days of motivation leave • We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other. • “We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO
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