openai - APAC Vendor Lead, Ads
Responsibilities
• Build and scale BPO operating models, governance structures, and performance frameworks for Ads • Lead business reviews and executive governance forums with BPO partners and internal stakeholders • Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early • Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis • Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions • Create workforce and capacity plans aligned to business demand and growth forecasts • Determine which customer segments and sales motions should be handled by BPO partners versus internal teams • Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity • You might thrive in this role if you have: • 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization • Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets • Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams • Interest in using AI and automation to improve execution, visibility, and seller productivity
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