OpenAI - Global Mobility & Immigration Specialist

• Support the end-to-end lifecycle of U.S. and global immigration cases, including initiation, tracking, document collection, and filing coordination. • Serve as a primary operational point of contact for employees and recruiters on routine immigration and mobility questions (e.g., case status, timelines, next steps). • Coordinate closely with external immigration vendors to ensure timely responses, complete documentation, and adherence to established SLAs. • Maintain accurate immigration records and trackers, including Public Access Files (PAFs), LCA postings, and audit documentation. • Assist with operational immigration processes such as LCA batch postings, PERM support tasks, and standard non-immigrant visa cases. • Triage and manage items in shared inboxes and ticketing systems; escalate issues or risks to senior team members when needed. • Extract, validate, and maintain immigration-related data from HR systems (e.g., Workday, ATS, offer letters). • Provide administrative and logistical support, including collecting signatures, posting notices, scheduling calls, and maintaining paper and electronic records. • Follow established processes and playbooks to ensure compliance, accuracy, and consistency. • 8+ years of immigration operations and coordination experience with exposure to both U.S. and global immigration strongly preferred. • Working knowledge of common visa types (e.g., H-1B, O-1, E-3, J-1, UK Skilled Worker, Singapore Employment Pass). • Familiarity with LCA processes, basic PERM workflows, and immigration compliance requirements. • Experience working with immigration case management systems or ticketing tools. • Strong attention to detail and comfort handling confidential information. • Ability to manage multiple tasks simultaneously in a fast-paced, high-volume environment. • Clear communicator who follows through reliably and flags issues early. • Workplace & Location • This role is based in our San Francisco office or remotely in the US. Please indicate your working location in your application. • We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays. • Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.