Unknown - Sr. Data Ops Engineer - Remote
Requirements
• Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to navigate complex distributed systems. • Problem-Solving: • Comfortable in working with business users to assist with incidents and communicate proactively. • Engage directly with internal cross-functional stakeholders to understand their data challenges and provide targeted solutions. • A self-starter, motivated, responsible, innovative and technology-driven person who performs well both solo and as a team member. • A proactive problem solver and have good communication as well as project management skills to relay your findings and solutions across technical and non technical audiences. • Logging and Monitoring: One or more of Splunk, DataDog, AWS Cloudwatch or equivalent. • AWS Serverless: AWS API Gateway, Lambda, S3, SNS, SQS, SecretsManager. • The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.
Responsibilities
• Incident Response: Serve as a primary responder for production data incidents, quickly diagnosing root causes, implementing fixes, and ensuring data integrity. • Incident Response: • Monitoring and Alerting: Design, implement, and maintain monitoring, logging, and alerting systems for all production data pipelines and infrastructure. • Monitoring and Alerting: • Pipeline Management: Manage, deploy, and maintain data and integrations pipelines and APIs. • Pipeline Management: • Performance Optimization: Continuously identify and implement optimizations to improve the speed, scalability, and efficiency of data processing jobs and API performance. • Performance Optimization: • Data Quality: Develop and enforce data validation and quality checks within the pipelines to minimize errors and inconsistencies in production data. • Data Quality: • data validation • Infrastructure: Collaborate with DevOps teams on managing the underlying infrastructure (AWS components) that hosts the data platform. • Infrastructure: • Documentation: Maintain comprehensive and up-to-date documentation for all operational procedures, pipeline architectures, and troubleshooting runbooks. • Documentation: • Communicate incident status and SLA reports to management. • Develop & deploy data pipelines, backend ingestion or integration jobs to support minor enhancements and bug fixes. • Work with data from a variety of sources including but not limited to: CRM data, Product data, Marketing data, Order flow data, Support ticket volume data, Finance data etc. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Benefits
• $112,625—$145,750 USD • At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. • Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. • Flexible Working • Flexible Working • At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. • Belonging at Samsara • Samsara Recognized as a Best Workplace for Innovators • Hootfund: Supporting Samsarians’ Well-Being and Passions • Job Application for: • Sr. Data Ops Engineer • Remote - Canada
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