Nextech - Onsite Implementation Specialist - NexCloud/ Nextech Select (Remote
Requirements
• Ability to travel 75%+ long-distance or air travel • 3 years of experience in the Healthcare IT industry, specifically software implementation • Ability to cultivate strong relationships & influence behavior • Excellent verbal and written communication skills • Excellent time management and organization skills • Proven ability to solve problems creatively. • Knowledge of or applicable experience with NexCloud or Nextech Select • Working Environment/Physical Demands • This role is open in all states within the United States except for: California, New York, Washington and Colorado. • Work occurs at customer locations, typically well-lit and air-conditioned offices, with moderate noise levels. Activities include standing for extended periods while training and supporting practices, as well as walking and interacting with personnel. • Periods of stress may occur due to project deadlines or travel demands. • Activities require a balance of sitting, standing, and walking depending on whether tasks are office- or customer-related. • Travel to and from customer locations.
Responsibilities
• 75%+ long-distance or air travel required to and from customer locations. • All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. • Essential Functions • Client Training: • Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology. • Complete practice assessments and workflow analysis guided by industry best practices. • Instruct clinical and non-clinical staff on the proper use of software applications. • Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness. • Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress. • Issue Resolution and Optimization: • Investigate and resolve client issues during implementation and go-live. • Identify opportunities for workflow improvement and optimization post-go-live. • Partner with internal teams to ensure successful implementation and alignment with client needs. • Communicate effectively with clients and team members to ensure alignment and satisfaction. • 75%+ long-distance or air travel required. • Travel to and from customer locations.
Benefits
• We are a leader in specialty healthcare technology solutions. • We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. • If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. • Generous annual bonus opportunity • 401(k) with Employer Match • Flexible Time Off: take time off when you need it without worrying about available hours • 11 paid holidays • Your Day Your Way - Celebrate a day of cultural or social significance to you • Insurance: Choice of Medical, Dental, and Vision plans • Health Savings Account with employer match • Flexible Spending Account • 100% Company-Paid Parental leave (After 6 months with the company) • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance • Nextech Luminary Peer Recognition Program • Wellness Program including discounts on medical premiums • Employee Assistance Program with free counseling sessions available • Corporate Discounts on Retail, Travel, and Entertainment
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