Technical Program Manager
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Requirements
• Sift’s Technical Program Management team is looking for someone to join our mission to Help Everyone Trust the Internet. We are looking for a highly motivated Technical Program Manager (TPM) with a deep desire to take ownership and make an impact. The TPM will be responsible for overseeing and managing complex software projects, coordinating cross-functional teams, and ensuring successful delivery of market leading technology. • Possesses a deep knowledge of Program and Project management best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations. • Excellent written and verbal communication skills with team members and audiences of all levels of management and technical stakeholders. • Excellent people management skills; including the ability to influence, negotiate and achieve results through others who are not direct reports. • Negotiation and conflict resolution capabilities, with both external and internal stakeholders. • Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other individuals or organizations involved with or affected by the project. • Degree in Computer Science, Engineering, or similar, or equivalent hands-on experience. • Proven ability to learn a B2B SaaS product. • 2+ years of direct experience as a Technical Program Manager working with Engineering teams. • Strong understanding of software development life cycle (SDLC) and agile methodologies. • Excellent written and verbal communication skills, with the ability to convey complex technical concepts to diverse audiences. • Experience managing complex projects effectively within and across teams (sets clear goals, swim-lanes, identifies roadblocks, designs solutions, and tracks progress against deadlines). • Ability to build strong working relationships and collaborate effectively with various stakeholders. • Experience operating effectively between technical and non-technical entities, influencing, and driving a program in fast-paced matrix organization. • Bonus: Experience working with teams or managing products that leverage machine learning or artificial intelligence.
Responsibilities
• Define and implement broad-based processes to remove ambiguity and align disparate organizations for accelerated delivery against critical goals. • Lead cross-organizationally to ensure program/project goals are aligned with business objectives through planning and roadmapping. • Serve as a Subject Matter Expert (SME) providing strategic input on Engineering initiatives for internal customers and partner teams. • Plan, prepare, and present reports leading conversations with Executive Teams regarding the progress of programs or projects. • Actively seek ways to improve process efficiencies and effectiveness within program management practices.