jobber - Fintech Operations Lead

• Strong working knowledge of compliance operations including KYC/KYB, AML/ATF, and PCI DSS, ideally across both Canada and the US. • Hands-on experience with bookkeeping or financial operations, including reconciliation and close collaboration with Finance on ledger accuracy. • Familiarity with lending or capital products and how loan disbursement, repayment, and delinquency workflows operate in practice. • A data-first mindset with practical SQL/Python or analytics skills and comfort building and interpreting operational dashboards. • Familiarity with credit risk management, being comfortable with concepts such as credit exposure, probability of default, loss at default etc. • A genuine track record of using AI tools to improve output and operational efficiency, and enthusiasm for pushing this further. • Demonstrated ability to build policy, process, and controls from scratch in a fast-moving environment. • Strong project management skills with the ability to manage multiple workstreams simultaneously. • Familiarity with operational tooling such as Jira, Asana, Salesforce etc. • A willingness to possibly lead people in the future as the business grows. • Bachelor's degree in a relevant field (Business, Finance or similar) is required. Advanced certifications or degrees add bonus points.