Trase Systems - Forward Deployed Engineer
Requirements
• Experience building and shipping production software, with strong coding, testing, debugging, and API design fundamentals. • Proficiency in a modern language such as Python, Java or TypeScript, and experience with databases, backend services, and external integrations. • Working knowledge of cloud infrastructure, containers, CI/CD, and monitoring; ability to troubleshoot deployed applications. • Ability to translate customer needs into implementable work and communicate clearly with technical and non-technical stakeholders. • Practical understanding of LLM applications or AI agents, including their limitations, evaluation, and safe interaction with customer data and systems. • Ownership of delivery and quality, curiosity about customer operations, and comfort working through incomplete requirements. • Experience as a forward deployed, product, full stack, or solutions engineer with substantial production coding responsibility. • Domain experience in healthcare, SLED, financial services, or retail; familiarity with sensitive data and regulated customer environments. • Experience with agent orchestration, retrieval, LLM evaluations, enterprise identity, or complex enterprise integrations. • Expectations by level: • Engineer II (L4): Deliver scoped features and integrations with guidance; contribute to customer discovery, testing, and production troubleshooting. • Senior Engineer (L5): Independently lead a customer workstream from discovery to production, make design decisions, and mentor engineers. • Staff Engineer (L6): Lead complex deployments and architecture across teams, resolve broader technical risks, and establish reusable patterns across Leagues. • If you want to be on the cutting edge of technology, building AI solutions for the future, and are up for a challenge, let’s talk! • Salary Range: $150,000-240,000. This represents the typical salary range for this position based on experience, skills, and other factors.
Responsibilities
• Work directly with customers to map workflows, identify useful AI applications, and agree on scope, success measures, and acceptance criteria. • Build production-quality agents, applications, APIs, and integrations using Trase OS, including backend services and user interfaces as needed. • Integrate customer systems, data sources, and identity providers; work with infrastructure engineers to deploy in customer or Trase-managed environments. • Own delivery through testing, deployment, customer validation, and operational handoff. Surface dependencies, risks, and scope changes early. • Build evaluations, automated tests, observability, and human review or escalation into agent workflows; validate quality, latency, cost, and reliability. • Debug production issues across application, data, integration, and infrastructure layers; document solutions and create practical runbooks. • Contribute reusable components and product feedback to Origin and Arena; collaborate on platform improvements rather than maintaining unnecessary custom implementations.
Benefits
• Customer value depends on how well AI works within existing systems, data, and day-to-day operations. Leagues connects Trase OS to those environments and turns platform capabilities into solutions customers can use and trust. • This role exists to: • Deliver working solutions that improve customer workflows and produce measurable outcomes. • Bridge customer needs and platform engineering, identifying gaps early and shaping practical solutions. • Turn successful deployments into reusable integrations and patterns that help future customers launch faster. • What makes this role challenging • Customer environments vary in data quality, integration options, security requirements, and operational readiness. • AI behavior must be evaluated against real workflows, including failure cases, escalation paths, and human review. • You must balance delivery speed with reliability and maintainability, while deciding what belongs in a customer solution versus the shared platform. • Some travel to customers may be required. • For full-time roles only • Career track opportunity with potential for rapid advancement with strong performance as the firm grows • 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family. • Paid maternity and paternity for 14 weeks at employees' normal pay. • Unlimited PTO, with management approval. • Opportunities for professional development and continued learning. • Optional 401K, FSA, and equity incentives available. • Mental health benefits are available through Tara Mind.
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